Product Care

Caring for your Solid Surface

Solid Surface is resistant to heat, stains, and scratching. However, as with most surfaces it is not heat, stain or scratch proof. Routine care and maintenance will keep your worktop looking as good as the day that it was installed.

Routine Care of your Worktops

Cleaning with soapy water or ammonia-based cleansers will remove most dirt and stains. Stubborn stains can be removed with bleach or bleach-based cleansers or non-abrasive cleansers. Do not use harsh chemicals. The surface can be damaged by harsh substances, including chemicals such as paint thinner, mineral spirits, acetone or acetone based nail polish remover.

Preventing heat damage

As with all counter-top materials, it is important to minimize direct heat exposure. High temperatures can damage the surface. To prevent damage always use hot pads or trivets under frying pans, hot pots or heat-generating appliances (see below)

Removing minor scratches

We offer a kit designed to give you all the required equipment and consumables to remove any minor scratches from your surfaces.

Gently rub entire surface with a green Scotch-Brite™ pad in a circular motion. Follow by scrubbing with a white Scotch-Brite™ pad and a non-abrasive cleanser. Use our counter-top cleaner designed for solid surfaces to restore gloss.

Note: Dark colors require significantly more attention than lighter colors.

For severe scratches we offer a refinishing service to get your worktop back to looking its best.

We recommend the following precautions to maintain your countertop and investment:

• Do not place pans from the burner or oven directly on your countertops. Prolonged or extreme heat can cause discoloring and the thermal stress may cause cracking.

• Use heat trivets or hot pads when placing hot objects on any surface. Be sure these trivets or pads are designed to protect surfaces from heat. Towels or other cloths are NOT effective insulators.

• Use a trivet under portable heat generating appliances such as a toaster ovens, electric fry pans and similar devices.

• Allow cookware to cool before placing it into a solid surface sink or on a countertop.